Privacy Policy

At Elysium Feasts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the site, or otherwise when you contact us.

• Personal Identifiable Information: This includes your name, email address, phone number, physical address, and any other information you provide when making an inquiry, requesting a quote, or booking our catering services. This information is essential for us to communicate with you, understand your event requirements, and deliver our bespoke catering services.
• Event Details: When you inquire about our catering, we collect information regarding your event, such as date, location, number of guests, dietary requirements, menu preferences, and specific themes. This helps us tailor our ancient culinary traditions with a modern British twist to your needs.
• Usage Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This data is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• To Provide and Manage our Services: To process your inquiries, provide catering quotes, manage your bookings, and fulfill our contractual obligations to deliver exceptional culinary experiences.
• To Communicate with You: To respond to your requests, queries, and feedback, and to send you important information regarding your bookings or our services.
• To Improve Our Marketing and Promotional Efforts: To send you marketing and promotional communications, if you have opted in, about our services, special offers, or new menus that we believe may be of interest to you.
• For Analytics and Site Improvement: To understand how our site is used, analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. This helps us enhance user experience and optimize our online presence.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Your Consent: We may disclose your personal information for any purpose with your consent.
• By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will have access to your personal information only as needed to perform their functions but are prohibited from using it for other purposes.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), if you are located in the European Economic Area, you have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

7. Minors

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Elysium Feasts